Success Stories

Learn more about ESM Technology Success Stories:

Media & Entertainment Industry
Health and Life Sciences
Retail
Financial & Banking

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Media & Entertainment Industry

Challenge
Determine when customer ordering websites are running slow or down.

Solution
ESM Technology Tivoli Specialists architected a solution using IBM Tivoli Monitoring and Composite
Application management to automatically check client web sites if they are running slow, down
or can not complete an order transaction.

Savings
Avoidance of lost revenue when ordering web site is down. Automated manual task performed by
help desk staff to check web sites.

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Health & Life Sciences

Challenge
Consolidate servers hosting applications while maintaining application response time.

Solution
ESM Technology Tivoli Specialists architected a solution using IBM Tivoli Composite Application
management to benchmark and monitor existing application response time by tracking transaction
from end to end measuring real user response time.

Savings
Downsized Data Center facilities by closing down one site and consolidating applications on virtual
servers while maintaining application response time

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Retail

Challenge
Monitor retail stores POS's and servers for outages and remotely manage to install and maintain
the latest software and OS updates.

Solution
ESM Technology Tivoli Specialists architected a solution using IBM Tivoli Monitoring suite to monitor
each retail location stack which includes OS, Database, J2EE Servers and MQ for outages and IBM
Tivoli Provisioning Manager to maintain the latest levels of software.

Savings
Reduction of the number of IT staff to manage software installs and upgrades at each retail location.
Automated notification when retail location experiences an outage.

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Finacial & Banking

Challenge
Monitor the servers, applications and middleware that process financial data for outages.

Solution
ESM Technology Tivoli Specialists architected a solution using IBM Tivoli Monitoring suite
to monitor the financial systems for outages and provide automated corrective actions and notification
of support staff.

Savings
Avoidance of lost revenue for time critical financial data.